PR, Events & Communication
Every call answered, routed and logged
Call-flow design, recorded prompts, provider setup, integration and reporting on every call that comes in.
Missed calls are missed revenue. An IVR gives every caller a route, every department a queue and your management a log of what actually happened.
Designed around your team
We map the call flow to how your departments really work, record professional prompts, and set up routing, voicemail and after-hours handling.
What's included
Call-flow design
Menus, routing rules, queues and after-hours handling mapped out.
Professional prompts
Recorded greetings and menu prompts in your brand voice.
Virtual numbers
Toll-free or virtual numbers provisioned through the provider.
CRM integration
Calls logged against leads and customers where supported.
Call logs & recording
Full call history with recordings for quality review.
Reporting
Volume, answer rate, missed calls and duration.
How the engagement runs
- 1
Call-flow design
Map menus, departments, queues and fallbacks.
- 2
Prompts
Script and record the greetings and menu prompts.
- 3
Number & provider setup
Provision numbers and configure the provider.
- 4
Integration
Connect to your CRM or portal where required.
- 5
Testing
End-to-end call testing across every path.
- 6
Go live
Cut over with monitoring in place.
- 7
Reporting & renewal
Call logs, reports and subscription renewal.
Let’s talk
Ready to grow your business online?
Call-flow design, professional prompts, virtual numbers and call logs — so no enquiry rings out unanswered.
- Reply within one working day
- No obligation, no pressure
- Fixed price before we start